» Outbound Dialer Industry News

Ifbyphone Unveils Next Generation of Call Tracking and Call Management for a Mobile World
4/23/2014 9:42:00 AM

CorvisaCloud Secures $30 Million in Funding
4/23/2014 8:59:08 AM

JDA Announces Winners of the 2014 Real Results Awards
4/23/2014 8:41:17 AM

Strama-MPS Selects Softeon WMS Cloud for Challenging Field Service Management Operations
4/23/2014 7:59:19 AM

San Diego-Based iboss Network Security Reports Record Sales Growth
4/23/2014 7:59:12 AM

Tessera Technologies Signs Definitive Agreement with O-Film
4/23/2014 7:41:26 AM

Port Canaveral, Florida Deploys Exalt Wireless Backhaul for Redundant Network Transport
4/22/2014 5:13:11 PM

PetSafe(R) Advances Customer Care With Aspect Software, Adds Social Media and Omni-Channel Capabilities
4/22/2014 9:58:58 AM

Outsell Continues Steady Revenue Growth in First Quarter
4/22/2014 9:58:57 AM

Syniverse to Provide Global Messaging Reach for BoomerangTM
4/22/2014 9:41:40 AM

Templeton & Company Saves $10,000 a Year With Act-On Marketing Automation
4/21/2014 8:58:59 AM

The Best Residential VoIP Providers of the Year, Rated by VoipMechanic.com
4/17/2014 5:04:45 PM

Novitex Enterprise Solutions Chooses IBM to Build Its Cloud
4/17/2014 3:41:28 PM

CUSTOMER Magazine Announces
4/17/2014 2:29:48 PM

Linode Announces $45MM Investment in New Cloud Offering - Native SSDs, Double the RAM and Faster CPUs
4/17/2014 10:41:25 AM

The Top 3 Call Center Software Providers of 2014, Ranked by Voip-Catalog.com
4/16/2014 5:04:09 PM

Diamond Foods Expands Partnership with Transplace for Full Logistics Services
4/16/2014 12:00:52 PM

LiveVox and Legal Experts Give Telecom Leaders Practical Tips to Help Mitigate TCPA Class Action Risk
4/16/2014 7:30:28 AM

PamFax 3.0 Launches - The Complete Fax Solution; Versatile faxing app enables businesses to send and receive faxes worldwide via any browser, plus Windows and Mac OS/X desktops, and iOS, Android and Blackberry devices
4/16/2014 7:13:24 AM

HighJump Software Expands Transportation Management Solutions to Customers Outside of U.S.
4/15/2014 11:30:29 AM

Novitex Enterprise Solutions Chooses IBM to Build its Cloud
4/15/2014 10:02:17 AM

Market Research Reports, Inc. (www.marketresearchreports.com): MarketResearchReports.com: Travel and Tourism in Mexico to 2018, New Report Launched
4/15/2014 9:36:21 AM

Market Research Reports, Inc. (www.marketresearchreports.com): MarketResearchReports.com: Denmark's Cards and Payments Industry - Emerging Opportunities, Trends, Size, Drivers, Strategies, Products and Competitive Landscape, New Report Launched
4/15/2014 9:36:21 AM

West Pharmaceutical Services, Inc. Uses Esker Cloud Fax Services to Simplify and Streamline Faxing
4/15/2014 8:30:44 AM

Fastest Growing Marketing Automation Company Secures $42 Million in Venture Financing Led by Technology Crossover Ventures
4/15/2014 7:29:00 AM

LiveVox Presents A Fireside Chat With CFPB Examination Consultant, Joe Adams
4/15/2014 6:30:25 AM

The Leading Residential VoIP Providers of 2014, Ranked by VoipReview.org
4/14/2014 6:15:31 PM

Genesys Offers 30-Day Free Trial of Premier Edition
4/14/2014 12:30:23 PM

Research and Markets: International & Expatriate Healthcare & Insurance 2014
4/14/2014 11:00:36 AM

magicJack Announces Release of magicApp for Android
4/10/2014 9:31:23 AM

SmartBear Software Earns 2nd Straight Revvie Award from Marketo
4/10/2014 9:31:09 AM

Best Practices for Credit Cards for Mass Affluent Consumers
4/9/2014 9:48:03 AM

Bay Area Medical Center Renews Email Encryption Contract with Zix Corporation
4/9/2014 8:31:01 AM

Novitex Enterprise Solutions Hosts New Headquarters Opening Celebration, Stamford Mayor David Martin in Attendance
4/9/2014 7:00:36 AM

ISIS Papyrus Drives Adaptive Innovation in Dynamic Case Management Market
4/8/2014 8:00:38 AM

LiveVox CMO Discusses Top Compliance Trends Impacting Telecom Contact Centers at TRMA 2014
4/8/2014 7:30:39 AM

LiveVox CMO Discusses Top Compliance Trends Impacting Telecom Contact Centers at TRMA 2014
4/7/2014 7:30:52 AM

The Leading Call Center Software Providers of the Year, Announced by VoipReview.org
4/4/2014 5:29:22 PM

The Top 5 Best Business VoIP Providers of 2014, Ranked by VirtualPBXPhoneSystems.com
4/4/2014 3:55:07 PM

Market Research Reports, Inc. (www.marketresearchreports.com): MarketResearchReports.com: Travel and Tourism in Argentina to 2018, New Report Launched
4/4/2014 3:19:56 AM

Novitex Enterprise Solutions Hosts New Headquarters Opening Celebration, Stamford Mayor David Martin in Attendance
4/3/2014 7:00:49 PM

The Best Call Center Software Providers of 2014, Ranked by VoipMechanic.com
4/3/2014 5:58:15 PM

Nutra Pharma Announces New Telemarketing and Social Media Campaign Through MyNyloxin.com
4/3/2014 8:29:13 AM

ThreatTrack Security Bolsters VIPRE Email Security for Exchange
4/3/2014 7:54:52 AM

Gryphon Networks to Present Moneyball Sales Management at 2014 PACE National Conference & Expo
4/3/2014 7:30:44 AM

Diverse Power Leverages Exalt Backhaul for Large-Scale UHF Radio Network
4/2/2014 8:29:05 AM

The Top 3 Call Center Software Providers of 2014, According to MyVoipProvider.com
4/1/2014 5:30:50 PM

Avila Rodriguez Hernandez Mena & Ferri Bank Acquisition Chosen as Latin Lawyer Deal of the Year
4/1/2014 1:00:48 PM

TreeHouse Interactive PRM Customers Continue to Shine, Achieving CRN's 2014 5-Star Ranking and Channel Chief Status
4/1/2014 9:31:22 AM

Jacada Selected by Major US Communications Provider to Deliver New Sales Agent Desktop Solution
4/1/2014 7:30:47 AM

Market Research Reports, Inc. (www.marketresearchreports.com): MarketResearchReports.com: Travel and Tourism in Thailand to 2018, New Report Launched
4/1/2014 3:52:21 AM

Noble Systems Receives Most Amazing Award
4/1/2014 12:01:19 AM

The Top 2 SIP Providers of 2014, Announced by MyVoipProvider.com
3/31/2014 12:20:47 PM

Spirent Demonstrates Industry's First Open Framework Cloud Test Platform with Wedge Networks' Next-Generation Network Security Solution
3/31/2014 10:31:13 AM

Zultys IP Phone System Receives 2013 Unified Communications Excellence Award for Innovation
3/31/2014 8:59:24 AM

The Best SIP Providers of 2014, Ranked by VoipReview.org
3/28/2014 12:23:04 PM

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FEATURED DATASHEETS

Outbound Dialer - - inContact Dialer

inContact Dialer
The inContact Dialer combines state-of-the art inbound contact handling with full-featured campaign-based outbound dialing to maximize agent productivity.

inContact Global Toll-Free Services

inContact Global Toll-Free Services
We know you don't just do business in the U.S. but have needs to service customers and take calls from countries around the world.

FEATURED WHITEPAPERS

Outbound Dialer - Improving Collections: Efforts with Innovative Cloud Contact Center Technology

Improving Collections: Efforts with Innovative Cloud Contact Center Technology
Technology has helped improve outbound calling's collections efforts over the years, but at the same time a great deal of complexity has impacted the collections process.

Outbound Dialer - Outbound Calling: Superior Productivity & Customer Experience Unite Creating

Outbound Calling: Superior Productivity & Customer Experience Unite Creating
Today there's an unstoppable trend in motion. It's a shift of power from companies to customers. And it's accelerating. Technology may be the greatest enabler of this shift. Like Moore's Law, the shift is exponential.

Outbound Dialer - Being Proactive and Generating Results

Being Proactive and Generating Results
Customers share a great deal about themselves through their interactions with companies. Whether they show interest in a product on a company's website or ask for help with a problem they may be encountering during checkout, such cross-channel interactions provide a goldmine of data.

Outbound Dialer - Don't Let Outdated Telephony
Hardware Slow You Down

Don't Let Outdated Telephony Hardware Slow You Down
While contact center leaders are proficient in managing the complexities of agent-based centers in order to provide excellent customer support, the world of telecommunications, telephony hardware, and long distance service providers can be foreign, confusing and distracting.

FEATURED eBOOKS

Outbound Dialer - The Next Revolution: Cloud Computing

The Next Revolution: Cloud Computing
It's never been a better time to have your head in the clouds-cloud-based software, that is. In today's economy, everyone is looking to reduce costs and improve efficiencies.